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Out of Hours Care on Jura:

Out of Hours  (OOH) Care is provided between the hours of 6pm and 8am Monday to Friday and 24 hours per day at weekends and Public Holidays. Care and advice can be accessed by phoning 07753 040 699. Genuine emergencies should be dealt with initially by phoning 999. The emergency services call handler will decide which service is most appropriate, and are able to contact the GP on Jura for help and can downgrade the call to a Primary Care assessment if necessary. At present, all OOH Care is provided by the Partners of Jura Medical Practice (Drs Martin & Abby Beastall). Argyll and Bute Health & Social Care Partnership (HSCP) are currently reviewing how OOH Care is provided locally, following the introduction of a new national GP Contract in April 2014, which formally separated OOH Care from the core GP Contract.

This review of services has understandably led to concern locally about what service will be available from 1st January 2019. The current plan is for the current service providers (Drs M & A Beastall) to continue to provide the existing pattern of service from Monday to Friday, and for the existing Islay OOH Service to be expanded to cover both islands at weekends and on public holidays. As in the vast majority of mainland areas, calls will be initially assessed by the staff at NHS24 by ringing 111. The Emergency Services will be contactable by ringing 999 or 112 as at present.

These are new patterns of working, the details of which are still being negotiated. A 5 person Patient Communication Group has been set up by Dr M Beastall to facilitate a smooth transition to the new system, which although currently still subject to contractual negotiations, is likely to be what is in place from next year. The Patient Group has provided valuable input and feedback to the process, some of which will be posted on this page for wider access and dissemination in the community at large, prior to a formal visit and public meeting in the Village Hall hosted by Argyll & Bute HSCP later this year.

16th August 2018 - OOH Q&A Document - Authors: Drs M & A Beastall

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